Shipping policy
Effective date: 07/01/2026
- Order Processing Time
All orders are processed within 1-2 business days after payment confirmation.
Because we work with international suppliers, processing includes:
- Order verification
- Quality check
- Dispatch to shipping carrier
Orders are not sipped on weekends or public holidays.
2. Shipping Time & Delivery Estimates
Shipping times depend on your location and the supplier's shipping method.
Estimated delivery times:
- USA, Canada, UK, Europe: 7-20 business days
- Australia, New Zealand: 10 - 30 business days
- South Africa & Rest of World: 15 - 30 business days
These are estimates, not guarantees.
3. Tracking Information
- Once your order ships, you will receive a tracking number by email.
- Tracking may take 3 - 7 days to update after dispatch.
- Some orders may be shipped in separate packages.
4. Customs, Duties & Taxes
- Customers are responsible for customs fees, import duties, or taxes imposed by their country.
- We are not responsible for delays caused by customs clearance.
5. Delays & Unforeseen Circumstances
Shipping delays may occur due to:
- Customs inspections
- Weather conditions
- Carrier delays
- High demand periods
We appreciate your patience in such cases.
6. Incorrect Address
- Please ensure your shipping address is complete and correct.
- We are not responsible for orders shipped to incorrect addresses provided by customer.
- Reshipping costs may apply.
7. Lost or Stolen Packages
- If a package is marked as delivered but not received, please contact your local courier first.
- We are not responsible for lost or stolen packages once marked delivered.
8. Contact Information
For shipping questions, contact us at: support@ambitiousmarket.store
